Terrible service from Nestle

<p>In December 2016 I sent Nestle customer care an email with a complaint I had for a chocolate slab I had purchased.</p> <p> </p> <p>I received a response shortly after, requesting certain information about the product. I sent all the information with a picture through immediately.</p> <p> </p> <p>Up until this day 02 May 2017, I have not received another response. I have followed up on 4 occassions, but have not received any response.</p> <p> </p> <p>Highly disappointing service.</p>