LH
Leandra H

1 reviews | Active since Feb 2015

04 Feb 2015, 14:07

NO FEEDBACK REGARDING PRODUCT COMPLAINT

My 18 month old daughter was on NAN formula milk and was hospitalized with a stomach issue. After numerous tests no doctor was able to tell us what was causing the issue. After discussion with our Dr we realised that she only showed symptoms after she had her Nan bottle (from the same tin). My daughter only got better after we bought a new tin of Nestle Nan. My concern was that the tin we had might have been contaminated.<br> I contacted Nestle Head office and soon they reassured me that the tin will be collected and sent in for tests.<br> After their courier came to collect it from me I had received NO communication from NESTLE. I have heard nothing from them even after 4 different emails I sent and a new complaint that I logged on their website.<br> <br> The service is shocking!! And what is worse now is that I'm thinking that they might be hiding something from me that might have been discovered in the tests they've done. Or even worse that they never even bothered to do any tests. What if this has happened to another baby.....???<br> <br> I need answers, even if nothing was discovered with their \so called testing". """

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