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Shaun S

1 reviews | Active since May 2017

04 May 2017, 14:11

Nestle Kit Kat - The Experience

<p>Hello I have had horrible experience with a product of Nestle in March. I had purchased Kit Kats from the Game Store in Gateway on the 07 March 2017 which I handed out to my work colleagues for my Birthday.</p> <p>To my surprise the next day one of them said he opened it at home and bit into it and there was a worm that fell out of it! Than I asked the other guys who had not eaten it to check theirs and when this was opened wow.! I was so embarrassed they found webs in them and asked why i had gotten them deffective treats. I purchased for "My Birthday!" and was handed to them.</p> <p>I sent an email to game stores ********** along with pictures of the webs along with till slip.</p> <p> </p> <p>Days later a representative from Nestle "Milly"rep**** and applogised and asked for details which I provided and I have sent numberous emails ever since and its May now!</p> <p>Despite having such a bad expereince with the product the customer care is exremly horrid.</p> <p>Nestle is a establishedname and I thought that I would get a response quick but i was mistaken.</p> <p> </p> <p>I am disappointed in the service and the product. This was caused me embarassment to hand out a defective product to another person.</p> <p> </p> <p>I would like to be contacted asap as I waited neatly 2 months and nothing has been done.</p> <p> </p> <p> </p>

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