Nestle Don’t care about the infants that require a special formula

As parents of newborn babies we are recommended to use Nestle NAN. In our case , both our babies was recommended NAN sensitive. However Nestlé Are on the process to rebrand the Nan and have not made the effort to stock the NAN Sensitive. We have contacted The distributors and they don’t carry stock any more nor have an answer when they will have again. We also contacted Nestle, with a Responce that we have to contact our health care professional.

The communication received from Nestle has been disappointing and could be described that they don’t care about their customers. No effort was made from Nestle or further communication was by them to assist in finding any remaining stock . They also did not want to give a date if or when the special required food will be back on the shelves .

I’m shocked but also dissatisfied and disappointed with such a huge Brand . This surely can’t be acceptable with in their company strategy and values. !