Nescafe Gold Cappuccino sachets with incorrect flavours.

I have a complaint to lodge on 3 separate boxes of white cappuccino gold sachets which were all the wrong flavours. My mother bought 2 boxes at Woolworths in Carnival Mall Brakpan and both boxes were the incorrect flavours.

We went out and bought another box since only my boyfriend could stomach this new flavour and my mother couldn't, and to our surprise, this new box at Makro Carnival also had the incorrect flavours in the sachets.

Luckily the 4th box we bought at another retailer had the correct flavour in the correct box of coffee.

Please could you let me know why this was a thing and why there was such an issue with this batch.