Faulty Rolo Choclate & No response from Nestle

Hi,<br> <br> My wife purchased a tin of Rolo Choclates as a gift for me. When I opened it, the choclate inside had white spots on it and looked terrible. I emailed Nestle to indicate the issue and to find out what the procedure was to get a replacement over a month ago and I have yet to hear back from them. It seems that unless you make the issue public, they will not do anything about it.