false adverti*****t

On the 20th of Dec 2015 I opened a can of Nestle Dessert to prepare a dessert as I had guest coming over, to my surprise both tins inside were not nestle dessert I know, it looked and tasted like a Ideal cream. I send and phone nestle customer service the same day. They called me on the 21st Dec 2015 and asked for the despatch numbers since then I have not rreceived any feedback and compensation