Worst Customer Service in the History of Customer Service

Tried to order capsules, online, on the phone, by email. What a terrible experience this has been, I can’t begin to express how angry I am with Nespresso.

All I can tell you is that this will be my very last order I ever make, I will be disposing of the three machines I have, and I’ll make sure they’re binned so nobody ever has to go through this.

Oh and if you have a complaint, write an email and wait 2 to 3 business days for a response. Why would anyone sane bother with Nespresso??

Back to my bean-to-cup, it's cheaper and far better for the environment!!