Usual poor service and broken promised

AGAIN, as per every single engagement I have had with Nespresso over the last seven years or so, they have broken their promise and messed up!!! THIS IS ABDURD!!!!! EVERY SINGLE TIME!!!!!

For an upmarket, luxury, exclusive brand that constantly tells their customers how much they care for them, this is pathetic!!!!

I’ve been through broken promises and poor service, time after time, after time, after time, after time!!!!! It appears it is just beyond Nespresso to provide good customer care and service.

Despite three emails, and two phone calls to the Explorers Club hotline, I’m still sitting with a broken Creatista that had not been collected as arranged!!!!

Then on top it, as per my last post, I’ll get zero response from Nespresso. But we must pay premium price and thousands and thousands of Rand for zero service in return!!!!