AM
Azizah M

1 reviews | Active since Sept 2019

22 Jan 2021, 13:21

Terrible customer service

Atrocious service. I have been waiting since Spetember 2020 to get my machine collected and repaired. No one has followed up on my repeated emails.

I am looking for alternatives. I would not recommend them to anyone with this level of service.

0
Replies (1)
Nespresso
Nespresso's reply22 Jan 2021, 13:53
Official
Hello Azizah, 

We are sorry to hear this! We are investigating this matter as a priority. 
A Coffee Specialist is attempting to contact you on your mobile to no avail. An email will be sent. 

Regards,
The Nespresso Club