FM
Faaizah M

1 reviews | Active since Jul 2020

27 Jul 2020, 11:24

SERVICE PLEASE

I have recently purchased and registered a nespresso machine as a birthday present for a loved one. And have had trouble redeeming the voucher that came with the purchase, I have sent an email 6 days ago as well as today but no reply, I have tried calling but no answer. It is so unfair as my voucher is to expire end of July yet I have no response or assistance from the company. With such customer service I truly am disappointed! As I have done all I can from my side.

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Replies (1)
Nespresso
Nespresso's reply27 Jul 2020, 12:23
Official
Hello Faaizah, 

We are sorry to hear this! We have noted that communication has been sent to you on your gmail address. A Coffee Specialist will be in contact with you urgently to resolve your  query directly with you. 

Regards,
The Nespresso Club