Rude and unhelpful store manage.

I just had a very negative experience at your store in Cresta.

When I told the store manager about my negative experience she raised her voice and told me she must know why I am unhappy. She was very rude and unfriendly.

She could find my profile,but no voucher for the new machine that was bought.

Why is my machine not linked and why is the voucher not showing on my profile?

Can she not see that no voucher has been used at all? Is it not standard practise for a customer to receive a voucher?

This was really a bad customer experience.

Staff should never raise their voice at Clients.