Promised a 2 day Delivery

Promised a 2 day Delivery when you buy the machine. Im waiting a day short of a week. When I contacted the Centre on Friday, I was told that it had left and it was on its way. Called the call centre today, and by mistake I found out the parcel hadn't been sent yet. Was offered free stuff as usual, with no real concern to when I will actually receive the goods I ordered and paid for. But even better the free coffee would be sent with my NEXT order!!! I would bend over backwards to get my client what they ordered. No real concern. Just another mishap I suppose. Shocking to see the level of service we receive in this country. If it wasn't for my kids that love the coffee I would get rid of the machine!!!!! What scares me even more that it is so easy to lie to customers and get away with it. Come on Nespresso we pay a lot of money for your products, at least give us the service we deserve and what you promised, when we buy your machines. Competent staff is a must. PS...beware of expired pods!!