JS
J S
1 reviews | Active since Sept 2016
05 Oct 2022, 14:27
Poor service from Nespresso
Whenever I go into the store at Canal Walk, the staff are very unfriendly, they dont smile and makes you feel like they are doing you a favour to help you. I also received a coffee coupon from them which was invalid and when I queried it, the 'specialist' was very patronizing. I will rather buy other coffee, thank you
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Nespresso's replyOfficial
12 Oct 2022, 16:02Dear Nespresso Customer,
Thank you for bringing this matter to our attention. We would like to apologise for the inconvenience caused and for the poor service delivery that you have experienced. This is by no means the usual standard of service that we at Nespresso offer our esteemed Club Members. We would like to reach out to you. Kindly DM us your details ,alternatively contact the CRC Manager on ***, as we are currently investigating the matter and assure you that we will provide feedback with regards to this matter.
Thank you for bringing this matter to our attention. We would like to apologise for the inconvenience caused and for the poor service delivery that you have experienced. This is by no means the usual standard of service that we at Nespresso offer our esteemed Club Members. We would like to reach out to you. Kindly DM us your details ,alternatively contact the CRC Manager on ***, as we are currently investigating the matter and assure you that we will provide feedback with regards to this matter.
Regards
The Nespresso Club
Nespresso's reply12 Oct 2022, 16:02
Official
Dear Nespresso Customer,
Thank you for bringing this matter to our attention. We would like to apologise for the inconvenience caused and for the poor service delivery that you have experienced. This is by no means the usual standard of service that we at Nespresso offer our esteemed Club Members. We would like to reach out to you. Kindly DM us your details ,alternatively contact the CRC Manager on ***, as we are currently investigating the matter and assure you that we will provide feedback with regards to this matter.
Thank you for bringing this matter to our attention. We would like to apologise for the inconvenience caused and for the poor service delivery that you have experienced. This is by no means the usual standard of service that we at Nespresso offer our esteemed Club Members. We would like to reach out to you. Kindly DM us your details ,alternatively contact the CRC Manager on ***, as we are currently investigating the matter and assure you that we will provide feedback with regards to this matter.
Regards
The Nespresso Club