Nespresso vertuo a faulty product

I’ve had my vertuo next machine since 2022 Oct from the first day of using this machine I’ve been having trouble, the number of times I logged calls for my machine to be fixed is over 20 times I’ve even requested a new machine asking if this machine is new and it’s always been logged in for repairs it means the machine is faulty and it’s going to give me problems when the warranty expires. Indeed I’m sitting with a huge problem and the warranty is expired I hardly use my coffee machine only on weekends which is Saturday and Sunday morning I’m the only one who drinks coffee so how can such an expensive machine with a reputable brand continually breaks the machine broke more than the amount of coffee it brewed ( proof with all my emails sent to Nespresso club. Now for the previous 3 months the machine is leaking and now doesn’t seem to go on I’ve have struggling to get assistance the last email I received 21 May 2024 reported the machine not going on I received an email that my warranty is expired and I should pay cash . I sent an email saying it’s fine can they collect the machine il pay. I’ve sent follow up emails no one replies till this day I’m still waiting for someone to collect the machine.