lJ
liezel J
1 reviews | Active since Dec 2013
15 Feb 2025, 13:08
Nespresso service failure x3
SMS received that order will be delivered on Wednesday 12 Feb 25. Not delivered. Zero communication. SMS that order will be delivered on Fri 14 Feb 25. I called the call center. It was confirmed. Driver,s details shared. Not delivered. Called call Centre again today. Cannot help me as courier company doesn’t work on Saturdays. Pathetic. Will never buy from you again.
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Replies (1)lJ
liezel J's updateReviewer Update
17 Feb 2025, 07:44And so it gets better. Call centre promised on Saturday that i would receive a refund form so they can process the refund as i refuse to subject myself to this lack of professionalism any longer and cancelled my order. Guess what...Monday morning and no email received. Dont waste your money buying from Nespresso. Lovely Starbucks Nespresso pods available from Take-A-Lot
lJ
liezel J's update17 Feb 2025, 07:44
Reviewer Update
And so it gets better. Call centre promised on Saturday that i would receive a refund form so they can process the refund as i refuse to subject myself to this lack of professionalism any longer and cancelled my order. Guess what...Monday morning and no email received. Dont waste your money buying from Nespresso. Lovely Starbucks Nespresso pods available from Take-A-Lot