Nespresso DOES NOT CARE ABOUT YOU AS A CUSTOMER!!!

<p>I purchased a Nespresso machine for my wife as she had her heart set on this and i felt that this would make a perfect Mothers Day gift. Although it was indeed a costly gift i had faith in Nespresso and the Nespresso team HOWEVER due to being caught up with buisness and our clients we did not realise that our voucher had expired less than a week ago (6days ago but to be more precise,5 working days). When my wife called the call centre and tried to explain our situation she was given the 'cold' shpoulder from a heartless agent who obviously had been trained to do as they were taught/trained to do so. Its really sad that after paying for a so called Top of The Range coffee machine, you get ABSOLUTELY NO COMPASSION or assisstance from the Nespresso team because , in my opinion, the sale has already taken place. My unhappiness is about the principle behind this matter and i will ensure that every customer/client of mine will be informed of my ordeal and i will encourage them NOT TO EVEN CONSIDER purchasing ANYTHING from Nespresso. Thanks for NOTHING Nespresso!!!</p>