Faulty Latissima touch machine.

<p>Hi there, I must really express how unhappy I am. I first had a nespresso Umilk machine which almost never gave me problems. About almost a year ago I bought a Latissima touch as I thought it would be a nice upgrade...biggest mistake ever! This machine probably went in for repairs 5 times if I count correctly...even the company's courier service that they make use of, to do the collection of their machines for repairs knw me already and even they said that Nespresso must give me a new machine. So the point that I am making is to let you knw that I have sent my machine in again to be repaired, and I do not want it to be repaired again, I want it to be replaced with a new machine as I only think it is fair after almost the sixth time nw. </p>