MM
Mac M

1 reviews | Active since Sept 2012

28 May 2021, 09:24

Do not buy Nespresso machines ⚠️

I’ve been without my Nespresso machine for over 2 weeks. Nespresso collected it for repairs and returned it with the exact same problem. The job card didn’t even reflect the problematic issue. They collected the machine again and promised a replacement unit that has not been delivered to date. Radio silence from their support and management teams.

As a coffee *****, here’s my advice; rather buy a generic machine, don’t go with Nespresso.

0
Replies (1)
Nespresso
Nespresso's reply28 May 2021, 11:41
Official
Hello Mac M, 

Thank you for allowing the Nespresso Club Manager to assist you with a solution. 

Please continue enjoying your Nespresso moments!

Regards,
The Nespresso Club