Dissapoited with overpriced capsule machine.

<p>I ordered a Nespresso Black U-MILK machine. Initially I was very excited , due to the hype and praise the Nespresso machines was getting. I also thought the fact that I'm paying R2 899 for a coffee machine ment it was of a superior quality. My experience with the machine was disappointing from the start. The coffee did not taste great and often I found it weak . We contacted Nespresso and due to a 7 day laps we were unable to get a refund (which I understand due to consumer rights and law etc.) . They did however arrange to collect the machine to have it tested as our initial complaint was that the coffee came out very weak. I admit the collection of the machine was quick, hence the poor and not terrible rating. They returned the machine and said nothing was wrong. Then we tried the machine again and now we are experiencing problems with the capsules (even though we using proper Nespresso capsules and not generic versions). The capsules do not always slip into the capsule compartment with a flush fit, which leads to a capsule being wasted as they get bent and cannot be used again or they fall through. The Dolce Gusto seems to have a better design with regards to the capsule compartment, and I wish I knew what I did now as a probably would have bought that. I know not much can be done now and money was wasted on a machine that will not be used, hopefully people think carefully before buying a Nespresso capsule machine as I went back to using our French Press.</p>