Awesome after sales service

Our Nespresso machine required “out of warranty” maintenance. I emailed Nespresso club and they rep**** on the first email with the procedure and never on the second email. I then contact the call centre telephonically and was assisted by a friendly and super helpful Ugeshni Naidoo. Our coffee order was delivered, machine collected, repaired and returned within a few days. Thank you for saving the day, Ugeshni! If not for the email issues, I would have given Nespresso 5/5