All about the money

I have the so called flagship machine, creatista.

I use it to make 4 shots of espresso, every second week. It does not work and frother is also not working.

I eventually decided to get it sent to Nespresso to service it hoping that would help.

2 weeks later i get a response saying they cannot fix the machine, it leaks and that my only option is to have it returned broken or buy a new machine.

This is completely unacceptable and sounds to me like they're out to make money.

I have always recommended the product and have had friends and family purchase machines.

This experience has really disappointed me and i will unfortunately not make use of the machine again.

Quick to sell, expensive to fix