Avoid NeoSmart, you will not get your order

Bought a trx3 receiver More than two weeks ago. Promised delivery the next day. Nothing happened. then said they have the wrong one and delivery will be in two day. Then no delivery again and said they have it now and delivery next day or the day after. From the till now, 4 days later i get no response on my queries and my refund request is ignored. Think it time to involve SAPS and go legal