Necron property Management are *******

Item: Necron Property Management (Pty) Ltd
Rating: 1
Author: Gideon van der Nest

People, please be careful when you give notice to vacate your flat at Necron property management. After my inspection I was told I will receive my deposit of R6275 after 21 day what was a total lie. They have ****** my deposit and ignoring my phone calls and e-mails and when you get through they promise to phone you back. I had to hand them over to the Ombudsman and the Complaints Comission for estate agents. They are ******* and lie to you. Larucelle who was making all kind of excuses to see I will receive my deposit is also a total lier! Rather when you give notice dont pay the last month rent. You will not get your deposit back!

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Replies (1)

Necron Property Management (Pty) Ltd's replyOfficial

05 Dec 2021, 19:11

Dear Gideon

You have posted numerous complaint's on Hello peter
You have been in direct contact with Dayne Williams our CEO whom has responded and rep**** to you on your dispute, yet you remain resorting to loading inaccurate complaints and disputing your refund on social media.

The complaint is with the EEAB and we have requested you to allow them to investigate your matter. You have our full co-operation into the grievance lodged and state we will fully comply with the investigation.

We had to move a client to another unit due to the fact that you breached the lease and did not vacate as per the terms of the lease. We then had to cancel a lease on the other unit that was in process because we had to reallocate a tenant to accommodate them when they arrived BECAUSE YOU DID NOT MOVE OUT AS PER THE CONDITIONS OF THE LEASE. Irrespective if we have had 10 units open, you did not move out as per the lease agreement conditions which FORCED US to reallocate a tenant.
Our agents are not lazy – so typical response from you but I would assume that this is the response from someone that does not know consumer law. Would accept the response is from a person that typically would also only sign any document without reading it? There is a VETTING PROCESS to be followed to assure we comply to the consumer law/protection act
The law clearly states that a tenant needs to view the unit before they apply for a unit – you cannot just place them in any unit – this again can cause discrepancies and arguments. We had to resign all the documents as well because they are LEGAL BINDING documents. So instead of making unfair comments to satisfy your version of the events, be realistic and take the facts into consideration.
You want to refer to laziness – Perhaps the same terms/conditions would apply to yourself and if Laziness was taking out of the equation. By not being lazy I would accept that you could have painted and repaired the items before handing the keys back and this would have spared the insulting comments. Or did you rather expect the repairs to come at bare minimum charge which would suit your pocket/needs and version as well.
You are quick to comment on the costing - a drum of paint does not cost R 280. I can only also imagine if the paint was that cheap – how many coats would one need to apply….. And again, if you could have got it so cheap, why did you not supply it? Except the paint – What about the labourers? What about the paint brushes, the drop sheets? What about the traveling to buy the material and travel to site? As per your email attached, you are accepting all the repairs to be done for R 1 000? Did you expect this all for R 1 000 as per your previous email? Paint a whole unit for R 1 000? Surely one needs to be removed from reality to have such unrealistic expectation. You should read the lease and understand your conditions thereof which clearly states – unit needs to be reinstated before handing back the keys. I would also accept that in the event that if one could do all the repairs for R 1 000 – surely you would have done this to avoid any cost.
Refer to your attached invoice/quote as well as your inspection THAT YOU SIGNED. Those walls are in a very poor conditions. You also removed the curtain rails and left them standing in the unit – whom did you expect to put this back? Should this have been for free? HAVE A LOOK AT THE PICTURES – They can’t lie…..I am confident that the relevant parties after looking at these pictures on your exit inspection will agree that our prices are fair and reasonable for the repairs completed.
Lastly, I am not asking for any response here so Please don’t respond to this email – you have already copied in the Relevant parties. Your email is noted and your actions/intention are clear and I will respond to them as required. I don’t need my email box flooded/spammed with any unnecessary emails – I accept you have send the complaint and I have acknowledged it. Everyone has received it. Allow them to investigate this - I don’t need to continuously respond to the same thing over and over. ALLOW THE RELEVANT AUTHORITIES TO RESPOND and I will only respond to the EEAB and relevant parties that are authorized to investigate this. I will wait for their report.

Necron Property Management (Pty) Ltd's reply05 Dec 2021, 19:11

Official

We had to move a client to another unit due to the fact that you breached the lease and did not vacate as per the terms of the lease. We then had to cancel a lease on the other unit that was in process because we had to reallocate a tenant to accommodate them when they arrived BECAUSE YOU DID NOT MOVE OUT AS PER THE CONDITIONS OF THE LEASE. Irrespective if we have had 10 units open, you did not move out as per the lease agreement conditions which FORCED US to reallocate a tenant.
Our agents are not lazy – so typical response from you but I would assume that this is the response from someone that does not know consumer law. Would accept the response is from a person that typically would also only sign any document without reading it? There is a VETTING PROCESS to be followed to assure we comply to the consumer law/protection act
The law clearly states that a tenant needs to view the unit before they apply for a unit – you cannot just place them in any unit – this again can cause discrepancies and arguments. We had to resign all the documents as well because they are LEGAL BINDING documents. So instead of making unfair comments to satisfy your version of the events, be realistic and take the facts into consideration.
You want to refer to laziness – Perhaps the same terms/conditions would apply to yourself and if Laziness was taking out of the equation. By not being lazy I would accept that you could have painted and repaired the items before handing the keys back and this would have spared the insulting comments. Or did you rather expect the repairs to come at bare minimum charge which would suit your pocket/needs and version as well.
You are quick to comment on the costing - a drum of paint does not cost R 280. I can only also imagine if the paint was that cheap – how many coats would one need to apply….. And again, if you could have got it so cheap, why did you not supply it? Except the paint – What about the labourers? What about the paint brushes, the drop sheets? What about the traveling to buy the material and travel to site? As per your email attached, you are accepting all the repairs to be done for R 1 000? Did you expect this all for R 1 000 as per your previous email? Paint a whole unit for R 1 000? Surely one needs to be removed from reality to have such unrealistic expectation. You should read the lease and understand your conditions thereof which clearly states – unit needs to be reinstated before handing back the keys. I would also accept that in the event that if one could do all the repairs for R 1 000 – surely you would have done this to avoid any cost.
Refer to your attached invoice/quote as well as your inspection THAT YOU SIGNED. Those walls are in a very poor conditions. You also removed the curtain rails and left them standing in the unit – whom did you expect to put this back? Should this have been for free? HAVE A LOOK AT THE PICTURES – They can’t lie…..I am confident that the relevant parties after looking at these pictures on your exit inspection will agree that our prices are fair and reasonable for the repairs completed.
Lastly, I am not asking for any response here so Please don’t respond to this email – you have already copied in the Relevant parties. Your email is noted and your actions/intention are clear and I will respond to them as required. I don’t need my email box flooded/spammed with any unnecessary emails – I accept you have send the complaint and I have acknowledged it. Everyone has received it. Allow them to investigate this - I don’t need to continuously respond to the same thing over and over. ALLOW THE RELEVANT AUTHORITIES TO RESPOND and I will only respond to the EEAB and relevant parties that are authorized to investigate this. I will wait for their report.