TS
Thato S
1 reviews | Active since Dec 2021
07 Dec 2021, 08:31
Modern Day Mafias
Every month is a gamble. Wisani Heights is poorly managed, with little to no communication and no professionalism.
As it is, I've been without power for well over 5 hours, not because I owe them or the electrical service provider, nope - I don't have power because of Necron's incompetence. I've been trying to get hold of the staff, I'm just being ignored.
There's just zero accountability from this company.
Also, the marketing ads they put up were just bait marketing - what we were sold vs what we got is just 2 very different things.
Pathetic to say the very least. I wouldn't recommend this place to my worst enemy.
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Replies (6)0
Replies (6)
Necron Property Management (Pty) Ltd's replyOfficial
13 Dec 2021, 10:38Hi
Thank you for the concerns raised, we take note thereof
In order for us to assist kindly assist with the questions below
1. Which unit are you residing at?
1. Necron has not switched off power to he building. Did you perhaps make use of the internet and try and find out if this was not a problem in the entire area?
2. There is a building manager on site - Vusi whom is there to assist with any/all queries - did you discuss this with him?
3. On your tenant statement, your lease agreement it clearly states what channels need to be followed to escalate any matter or query any items
4. Not sure how the marketing has anything to do with the nature of your complaint - what we marketed for is the rental you are charged monthly or are you being charged higher rental/less rental than what the lease agreement stipulates?
5. Also, before you entered into an agreement - did you or did you not view the place?
Regards
Thank you for the concerns raised, we take note thereof
In order for us to assist kindly assist with the questions below
1. Which unit are you residing at?
1. Necron has not switched off power to he building. Did you perhaps make use of the internet and try and find out if this was not a problem in the entire area?
2. There is a building manager on site - Vusi whom is there to assist with any/all queries - did you discuss this with him?
3. On your tenant statement, your lease agreement it clearly states what channels need to be followed to escalate any matter or query any items
4. Not sure how the marketing has anything to do with the nature of your complaint - what we marketed for is the rental you are charged monthly or are you being charged higher rental/less rental than what the lease agreement stipulates?
5. Also, before you entered into an agreement - did you or did you not view the place?
Regards
Necron Property Management (Pty) Ltd's reply13 Dec 2021, 10:38
Official
Hi
Thank you for the concerns raised, we take note thereof
In order for us to assist kindly assist with the questions below
1. Which unit are you residing at?
1. Necron has not switched off power to he building. Did you perhaps make use of the internet and try and find out if this was not a problem in the entire area?
2. There is a building manager on site - Vusi whom is there to assist with any/all queries - did you discuss this with him?
3. On your tenant statement, your lease agreement it clearly states what channels need to be followed to escalate any matter or query any items
4. Not sure how the marketing has anything to do with the nature of your complaint - what we marketed for is the rental you are charged monthly or are you being charged higher rental/less rental than what the lease agreement stipulates?
5. Also, before you entered into an agreement - did you or did you not view the place?
Regards
Thank you for the concerns raised, we take note thereof
In order for us to assist kindly assist with the questions below
1. Which unit are you residing at?
1. Necron has not switched off power to he building. Did you perhaps make use of the internet and try and find out if this was not a problem in the entire area?
2. There is a building manager on site - Vusi whom is there to assist with any/all queries - did you discuss this with him?
3. On your tenant statement, your lease agreement it clearly states what channels need to be followed to escalate any matter or query any items
4. Not sure how the marketing has anything to do with the nature of your complaint - what we marketed for is the rental you are charged monthly or are you being charged higher rental/less rental than what the lease agreement stipulates?
5. Also, before you entered into an agreement - did you or did you not view the place?
Regards
TS
Thato S's updateReviewer Update
13 Dec 2021, 14:43Not only is your response patronizing, but it's also 6 days late. That says a lot about you.
"Did you perhaps make use of the internet..." and attend to my countless emails? WhatsApp texts? SMSs? Missed Calls? What other channels of communication was I suppose to exhaust? A dove with a note?
I've asked your agent to send me a detailed email, cc'ing IS Metring, and showing/stating that my issue is resolved, to this day I wait with the hope that this won't happen again next month.
If you really cared about the tenants, you wouldn't respond in the manner that you just did. Again, says a lot about you.
I've asked your agent to send me a detailed email, cc'ing IS Metring, and showing/stating that my issue is resolved, to this day I wait with the hope that this won't happen again next month.
If you really cared about the tenants, you wouldn't respond in the manner that you just did. Again, says a lot about you.
TS
Thato S's update13 Dec 2021, 14:43
Reviewer Update
Not only is your response patronizing, but it's also 6 days late. That says a lot about you.
"Did you perhaps make use of the internet..." and attend to my countless emails? WhatsApp texts? SMSs? Missed Calls? What other channels of communication was I suppose to exhaust? A dove with a note?
I've asked your agent to send me a detailed email, cc'ing IS Metring, and showing/stating that my issue is resolved, to this day I wait with the hope that this won't happen again next month.
If you really cared about the tenants, you wouldn't respond in the manner that you just did. Again, says a lot about you.
I've asked your agent to send me a detailed email, cc'ing IS Metring, and showing/stating that my issue is resolved, to this day I wait with the hope that this won't happen again next month.
If you really cared about the tenants, you wouldn't respond in the manner that you just did. Again, says a lot about you.
Necron Property Management (Pty) Ltd's replyOfficial
13 Dec 2021, 19:21Hi
I have requested your unit number so that I can investigate and assist.
You have not provided this.
Once I have the unit nr I will obtain the relevant details from the lease to contact you.
Regards
I have requested your unit number so that I can investigate and assist.
You have not provided this.
Once I have the unit nr I will obtain the relevant details from the lease to contact you.
Regards
Necron Property Management (Pty) Ltd's reply13 Dec 2021, 19:21
Official
Hi
I have requested your unit number so that I can investigate and assist.
You have not provided this.
Once I have the unit nr I will obtain the relevant details from the lease to contact you.
Regards
I have requested your unit number so that I can investigate and assist.
You have not provided this.
Once I have the unit nr I will obtain the relevant details from the lease to contact you.
Regards
TS
Thato S's updateReviewer Update
13 Dec 2021, 19:44Or, you can provide me with your email address so I can know who I'm talking to. Accountability is also key.
TS
Thato S's update13 Dec 2021, 19:44
Reviewer Update
Or, you can provide me with your email address so I can know who I'm talking to. Accountability is also key.
Necron Property Management (Pty) Ltd's replyOfficial
14 Dec 2021, 07:07Hello Peter does not allow you to type out information as such - it blanks it out...
you can email d a y n e @ n e c r o n p m . c o . z a
you can email d a y n e @ n e c r o n p m . c o . z a
Necron Property Management (Pty) Ltd's reply14 Dec 2021, 07:07
Official
Hello Peter does not allow you to type out information as such - it blanks it out...
you can email d a y n e @ n e c r o n p m . c o . z a
you can email d a y n e @ n e c r o n p m . c o . z a
TS
Thato S's updateReviewer Update
15 Dec 2021, 16:02I've sent you a mail, over 24 hours ago. No response from you, and yet you want to talk about "what channels need to be followed to escalate any matter". What is the point?
TS
Thato S's update15 Dec 2021, 16:02
Reviewer Update
I've sent you a mail, over 24 hours ago. No response from you, and yet you want to talk about "what channels need to be followed to escalate any matter". What is the point?