Necron property is a bunch of **********

I don’t even know where to start. So I moved into this apartment last year September and my water bill was around 200, as the months have been going by the price keeps on increasing however I’m hardly ever at home which means I should be paying less but it keeps on increasing. There is no water statement showing the water consumption you are just billed by whatever amount they feel like and most tenants here are complaining about the same thing. My next issue is the constant power power cuts that have been happening since last week and the letting agent has not bothered to show interest in our cries or let us know as tenants what is going on. If you buy electricity for 200 you only get 79 units if I’m not mistaken which shows that’s there’s something ***** and we are being over priced for electricity. If you don’t pay your rent in full they cut of your lights with no one calling you to give you a heads up of this and to make a payment arrangement with you. They just switch off your lights and you will see what to do from there.