LB
Lizelle B

1 reviews | Active since Mar 2010

31 Mar 2015, 12:28

Unauthorised Debit Order

I was debited for an amount of R99 this morning (Ref Digicash/1WNNY NL DBN). I eventually made contact, with difficulty in a long telephone call queue during which my call was cut as I got to the front of the queue, with the company who processed the debit order, Digicash.<br> Digicash gave me the name and number of the company who instructed them, namely Ndunkosi Lifestyles ***). I spoke to a lady called Zanele, who denied that this company instructed Digicash to debit my account!<br> I will have to go to the bank to have it reversed, at a fee, but I will be reporting Ndunkosi Lifestyles to PASA!<br> Digicash explained that they process thousands of debit orders each month and that it is impossible for them to verify each transaction! Our money is not safe in the banks whilst there are no checks put in place to protect it from rogue debit orders!<br> I will be reporting this to PASA (Payment Association of South Africa)<br>

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