ED
Evelyn D
1 reviews | Active since Nov 2023
01 Nov 2023, 15:49
UNHAPPY CLIENT
I was informed by cell c that my account was hand over to NDS i called them just for them to inform me that my account is not with then an account i had 2016.I went to cell c they told me to go get an TCP report which i did and it showed that i didn't owe cell c anything.Today i went back to cell c and they informed me again that i should contact NDS but the number cell c gave me is not working and the number i received on they page
Helpful (0)
Replies (1)0
Replies (1)
Nds Credit Management's replyOfficial
06 Nov 2023, 09:08Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team.
Nds Credit Management's reply06 Nov 2023, 09:08
Official
Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team.