RUDE CALL CENTRE AGENT AND LIES!!

There has been no correspondence with this stupid company for over a year and my debit orders have just been going off to pay for this stupid cell phone I took out for a family member that did not pay. However, I have been making payment and eventually thought I would call to find out the outstanding balance as I never received a statement or balance update EVER! The statement was sent three days after my phone call requesting one and my balance was R1 207.00 in July!

thinking I would make a full payment of the last amount outstanding - I had to call again to find out the final balance to FIND OUT ITS AT R1 005.00!! NOW IN ***N SEPTEMBER!!!!! TO BE TOLD ITS BECAUSE OF SMSES WHICH I HAVE NEVER RECEIVED EVER FROM YOU IDIOTS! TO TOP IT ALL OFF YOUR AGENT IS RUDE AND UNHELPUL! I AM THE DEBTOR!! YOU SHOULD BE ***N COOL CALM AND COLLECTED IF I AM FRUSTRATED AS I HAVE BEEN PAYING THIS ACCOUNT AND ACTUALLY HAD TO BE THE ONE TO REQUEST BALANCE UPDATES!!!!!

IM NOT EVEN SURE IF I WANT ANYONE OF YOU STUPID PEOPLE CONTACTING ME BECAUSE APPARENTLY THERE IS A CHARGE!! ITS SO AMAZING HOW SMS CHARGES ARE ADDED YET I HAVE NEVER RECEIVED ONE!! GET THOSE CHARGES OFF MY ACCOUNT AND AS A MATTER OF FACT REVERSE AL THESE SO CALLED SMS CHARGES BECAUSE I HAD TO CALL YOU TO FIND OUT MY BALANCE!