KS
Kerryn S
1 reviews | Active since Mar 2022
11 Oct 2022, 14:05
NDS ARE FULL OF ****S
NDS is providing terrible service and they are **** people. My Cell C account was handed over to them due to an issue by Cell C. However I paid the account in May 2022 after being contacted every day by NDS like I was a ******** when the error was not on my side. After making the payment I was contacted once again by them and was told to send proof of payment and they would transfer it to Cell C and send me a paid up letter. To date they haven't done so and trying to contacting them is a nightmare.
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Replies (1)Nds Credit Management's replyOfficial
13 Oct 2022, 09:25Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly
Kind Regards,
Customer Care Team.
Nds Credit Management's reply13 Oct 2022, 09:25
Official
Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly
Kind Regards,
Customer Care Team.
