aH
adele H

1 reviews | Active since May 2017

07 Jun 2017, 21:20

Have lodged a complaint by Woolworth's

<p>Dear Woolworths </p> <p> </p> <p>Am trying now for over 2 months to settle my outstanding amount I owe you.! I have started keeping track of all payments I have been doing this year 2017. You handed me over to NDS Credit management WELL DONE.! Am trying to settle the total amount after sending emails backwards and forwards between Woolworths ********** and NDS ********** ********** after spending a lot of time and getting bank statements back dating to 2 ********** . I have found payments totalling R5200.00 that was paid into Woolworths account (all payment notifications was send from the bank to proof payment was made into your account) But NDS don't have the payments on their side ?????? </p> <p> </p> <p>To make things even worse after spending two months sending emails to NDS i was told (5th June 2017 ) the two persons that helped ********** ********** i need to forward all the details again all over again to a new person. </p> <p>All am asking for </p> <p>Spread sheet of all payments that you have received so that i can pay the outstanding amount in full.! i Have ask NDS to send me payment history and amount outstanding but they can't because they don't have complete payment history . </p> <p> </p> <p>So please advise me what to do as am trying to settle my account with you but your Credit management NDS can't do their job so now ill stop all payments because what's the point paying if the money goes missing . !</p> <p> </p> <p>Regards</p> <p>Adele Haman</p> <p>**********</p> <p>Woolworths Loan Account number : ********** ********** 36 </p>

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Replies (1)
Nds Credit Management
Nds Credit Management's reply07 Sept 2017, 08:51
Official

We refer to the complaint and hereby confirm that we act on behalf of Woolworths.

We further confirm that the matter has been escalated to our manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.