LJ
Leon J

1 reviews | Active since Feb 2012

03 Jul 2016, 14:53

Extremely Poor Service

<p>On Friday the 03rd of June I received an SMS from NDS credit that a SARS outstanding amount has been handed over. To prevent any further negative consequence against my credit record I paid the account on the same day and called NDS Credit. I spoke with a lady by the name of Lovely. I emailed all the proof of the payments and Lovely confirmed that she will ensure my account is cleared as soon the mail is processed. I called Lovely on Monday the 06th and she confirm receipt and that my account would be cleared. Low and behold on Friday the 10th of June I received an sms again notifying me that my accoutn had been handed over to SARS. I phone Lovely again and again she confirmed my account had been cleared.</p> <p>On Friday the 01st of July - I received a call again from NDS wanting to know when I was going to settle my account? I have now again email all the information to Kensani - the latest person I spoke to. </p> <p>NDS Credit really need to get their back end systems sorted. </p> <p>ID: ********** 179080</p>

0
Replies (3)
Nds Credit Management
Nds Credit Management's reply04 Jul 2016, 08:33
Official

Good Day ,

We acknowledge the receipt of your Complaint.

The Matter has been resolved .

Kind Regards.

NDS CREDIT MANAGEMENT TEAM

LJ
Leon J's update05 Jul 2016, 09:28
Reviewer Update

Guess what! This morning I was called again!!! REALLY!

Nds Credit Management
Nds Credit Management's reply05 Jul 2016, 09:50
Official

Good Day ,

We acknowledge the receipt of your Complaint.

The Matter has been resolved .

Kind Regards.

NDS CREDIT MANAGEMENT TEAM