Bad Service - No Feedback

<p>I settled my standard bank cheque account 6 weeks ago and still have not received a settlement letter. This account was handed over to NDS Credit solutions and so far i have spoken to 5+ people, all of whom have been escalating the matter with no feedback. I have also spoken to Standard bank consultants at Carlton Centre branch, none of whom know how to assist me or even bother trying to get this resolved internally.</p>