BAD SERVICE AGAIN!!!!

<p>ok so nds has been hounding me to settle my debt, in December i received a 20% discount to settle and I DID SETTLE!! firstyly you guys debited on the 19th without my consent after i had made arrangements to settle on a date later than the 19th but you debited and i made the FINAL payment on the 20th. i was advised by an agent that i should pay the difference after you debited, my debit was deleted and was advised to make manual pay of the balance. i made that payment. in January after nds opened i then made a follow up and Ditebogo advised that my internet transfer is not reflecting, only the debited amount is reflecting. she told me to email my proof to her work email and i did. still no feedback. last week i received an sms telling me to make payment on the 19th of January for the settlement i ALREADY PAID! i called again and was told payment will reflect after the 3 days, it's been more than 3 WEEKS AND STILL YOU GUYS ARE TELLING ME TO PAY!what game are you playing at? i want my clearance letter and stop sending me smses telling me to pay whereas you guys can't get things right!! i want my name cleared and i want my payment to be located!!!!!!!!</p> <p>locate my payment the way that you were hounding me to make payment!</p>