1 reviews | Active since Mar 2018
Rude Consulants
Below is my email to NDC's Director and his PA. Dear Avishana/ Kevin
Kindly listen to this call between Bongi and myself. I told her that she can debit my account with R150.00 per month. I worked in a call centre before and we were trained in such a way that we do not argue with clients. She is very rude and I am definitely going to put this call on Hello Peter. I called again and spoke to a lady who said she is the manager (but in my heart i knew she is not the manager she is a friend covering up for Bongi)LISTEN TO THE 2ND RECORDING. .she even gave me her email address ********** I called the third time and was advised that Kevin is the owner and that I should send the recordings to Avishana. Please keep Bongi on a leash!!!!!!!! I wanted to give my banking details through so you can debit R150.00 but ill rather pay it on the 26th AND I CAN ONLY AFFORD R150.00 UNTIL THE ACCOUNT IS SETTLED. (I DONT OWE MUCH --R 1200)
HERE IS THE PA's response Dear Tarren,
We acknowledge receipt of your below email and attached voice recordings. We confirm that we are currently proceeding with an internal investigation and will revert to yourself in due course.
Thank you.
AVISHANA NAIDOO PA TO KEVIN BEEKRUM (MEMBER) NDC CREDIT MANAGEMENT CC
16 Buchanan Street, Pietermaritzburg, KwaZulu Natal P.O. Box 202, Pietermaritzburg, 3200
Tel : ********** Fax : ********** Mobile : ********** Fax to Email : ********** Email : **********
My response back to her Thank you so much for response. I did not say that I am not paying the account nor did I come up with an excuse not to pay , I only told Bongi I cannot afford R200 , I will pay R150.00 (I even wanted to provide her with my banking details). There is nothing to investigate as you can hear in the recordings. I will be taking the matter further with the National credit act and council for debt collectors as it looks as if you wont do anything about it. You know I don’t disrespect a client why should she disrespect me?
and ever since I have not received an apology !!!!!!!!Pathetic people
