Duplicate accounts created for 1 vodacom account handed over

Created duplicate accounts for 1 vodacom account handed over to them. I get threatening sms more than 3 times a month even after paying monthly. I don't know how to deal with this anymore as they have recently updated the credit bureau with incorrect information. References VOD27504 and VOD11675. Ncube get your accounts and administration in order please. I have been paying since you contacting me