Worse, Bad Customer Service, you'll pay for the product and not get it. Only people in KZN gets their orders is in other provinces we are still waiting

I purchase the products on the 17th of March now it end of April, I have not received my order, I tried reaching them on socials they don't reply now they send me the tracking number when I try to track the parcel it says no parcel with that number. I forwarded that message to the owner which is Wendy Mbatha she told me to call Aramex still, Aramex said they don't have that tracking number. I request a refund she kept quiet. NCC Skin Products has the Bad, Worse customer service, they don't deliver customers parcels. They don't even bother communicating with them all that they know is to tell us to patient, they even refuse with the refund and Only KZN people are the ones who are receiving their orders the rest of us in other provinces we don't. O won't recommend people to buy it.