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ndiphiwe S

1 reviews | Active since Aug 2016

17 Sept 2026, 13:19

Worst, Worst, Companies should take they business else where.

You know how funny it is when deductions go easily through every month, you know 90% of the complains here are provident fund related and african people, You can't tell people when they 8weeks period to pay out that you are experiencing backlogs, this wouldn't be the case in if was a different culture/race. My partner has been waiting since but now response given to her. Portal says it on Tax Application stage but has been there for over 3weeks, now her 8week for pay out has approached but there is nothing done.

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Replies (4)
NBC Holdings Pty Ltd
NBC Holdings Pty Ltd's reply21 Sept 2026, 12:13
Official
Good day Ndiphiwe,

Thank you for reaching out. Kindly provide us with the member's details (ID number as well as company name) for us to investigate further.

Regards,
Lebogang
NBC Holdings Pty Ltd
NBC Holdings Pty Ltd's reply23 Sept 2026, 08:44
Official

Good day Pertunia,

Thank you for your response, as advised previously the team is working on updating the contributions. Once they are up to date, your claim will be processed.

Your patience in this regard is appreciated.

Regards,

Lebogang

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ndiphiwe S's update23 Sept 2026, 09:16
Reviewer Update
Good day Lebo, you know this is going on for 2 months. Its unacceptable that i have to wait. What are you guys doing on a daily basis, when i checked the portal there has been an increase in my provident fund and status is under tax application. Its been like that for over 2-3 weeks. You pride yourself in sorting out claims in 6 weeks but now its 2 months and still haven't received my claim. I dont understand why its difficult to just pay me out.
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ndiphiwe S's update23 Sept 2026, 09:20
Reviewer Update
It seems like you are prioritizing two pot withdrawals over provident fund claims. If thats the case it's unfair don't you guys think.