Update my Pension contributions

Dear Lebogang

Thank you for your reply, much appreciated, Kindly note that I submitted a claim on my two pot system on Monday, 23 March 2026. You system is stuck on the following:-

i) Claim Initiated;
ii) Claim Validations ,

and goes no further.

This is a nightmare, to wait for the following processes,

i) Tax Uploaded - Waiting For Tax Response ;
ii) Claim being processed ;
iii) Claim completed.

I tried calling and calls are dropped starting from 14 to 3.

Please can address this, as this extremely poor customer service. Alternatively, this will be reported to whom it may concern.

Your Truly

Extremely dissatisfied Client