NM
Ntombi M

1 reviews | Active since Mar 2018

26 Mar 2025, 15:33

Unhappy with Provident Fund Claim Process.

I'm incredibly unhappy with my experience with NBC. My provident fund claim was submitted on the 11th of February already on my behalf by my former company Nestle Pty Ltd and I still haven't received it nor is there any communication from them. I try calling them almost every day with no success. I don't want to wait too long before this can be resolved.

0
Replies (4)
NBC Holdings Pty Ltd
NBC Holdings Pty Ltd's reply26 Mar 2025, 16:00
Official
good day,

please note the last date of contribution was captured incorrectly by your employer. kindly contact them and request they submit the correct claim form.

regards,

Lebogang


NBC Holdings

NM
Ntombi M's update26 Mar 2025, 16:09
Reviewer Update
So how exactly was I meant to know this with no communication from you guys? This is really unfair because now I have to wait even longer than I should have. You guys can at least communicate and not wait for us to complain first!
NBC Holdings Pty Ltd
NBC Holdings Pty Ltd's reply28 Mar 2025, 11:35
Official
good day,

your frustration is noted, we are working to timeously resolve your query.

regards,

Lebogang
NM
Ntombi M's update12 May 2025, 14:52
Reviewer Update
Good day Lebogang. It's been a month and a half since my review was written and I believe my former company has rectified the submission of my provident fund claim. I'd like to know how far the process is and when can I expect a pay out? So I'm not just waiting with no clue as to what's going on or when to anticipate it?