TP
Tersia P
1 reviews | Active since Jul 2025
18 Jul 2025, 11:19
They don't even deserve one star. Absolutely the worst service I've ever experienced.
After the tracing agent emailed Portia( Another follow up) The person supposedly handiling my mothers claim. We've sent her multiple follow up emails and still no response. It has now been 8 months with no progress, and I've given ger until end of today to respond. If we do not hear back, I will have no choice to escalate this matter further. It's unacceptable, especially considering the personal and sensitive information provided to her.
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NBC Holdings Pty Ltd's replyOfficial
22 Jul 2025, 11:20Good day,
Your query is important to us, however we are unable to assist without the relevant information. Kindly provide us with the member's ID number as well as their company name to check the progress of their claim. If you can please also provide us with Portia surname and email address.
Thank you,
Lebogang
Your query is important to us, however we are unable to assist without the relevant information. Kindly provide us with the member's ID number as well as their company name to check the progress of their claim. If you can please also provide us with Portia surname and email address.
Thank you,
Lebogang
NBC Holdings Pty Ltd's reply22 Jul 2025, 11:20
Official
Good day,
Your query is important to us, however we are unable to assist without the relevant information. Kindly provide us with the member's ID number as well as their company name to check the progress of their claim. If you can please also provide us with Portia surname and email address.
Thank you,
Lebogang
Your query is important to us, however we are unable to assist without the relevant information. Kindly provide us with the member's ID number as well as their company name to check the progress of their claim. If you can please also provide us with Portia surname and email address.
Thank you,
Lebogang