PROVIDENT FUNDS NOT PAID FOR A YEAR

MY DAD RETIRED FROM PAINT &amp; LADDERS IN 2015 JAN HE HASN'T BEEN PAID HIS FUNDS WHENEVER WE CALL THEY TELL US THE FUNDS ARE DEPOSITED TODAY . I CALLED 15.03.2016,SPOKE TO GUGU SHE TOLD ME THE FUNDS ARE PAID INTO THE BANK , I ASKED FOR PROOF OF PAYMENT SHE CANT GIVE TO ME , WE HEARD THAT IN FEBRUARY THAT THEY DEPOSITED FUNDS HOWEVER IT WAS NOT DONE .CAN THEY PLEASE STOP TREATING POOR PEOPLE THE WAY THEY DO. THIS PEOPLE WORKED FOR THIS MONEY WHY SHOULD THEY SENT THEM FROM PILLAR TO POST AND LIE ABOUT PAYING MONEY .<br> I WILL WRITE AGAIN IF THE FUNDS ARE AVAILABLE