TM
Tebogo M

1 reviews | Active since Sept 2018

21 Oct 2024, 08:16

NBC not paying my claim

I don't know what to do anymore I have submitted my claim form from Stallion security to NBC two weeks ago.

I made a follow up to aks when will thy pay for my claim thy responded and said two weeks, now it has passed.

Am not sure if I must be pity for my money which I submitted everything can someone please assist these guys are taking me for a ride

0
Replies (5)
NBC Holdings Pty Ltd
NBC Holdings Pty Ltd's reply21 Oct 2024, 09:44
Official
Dear Tebogo Motswadi,

We sincerely apologize for the inconvenience you've experienced regarding your claim. We understand how frustrating the delay must be, and we assure you that we are taking your query seriously.
I will ensure that your claim is urgently escalated to the relevant department for immediate attention. They will look into the matter and provide you with feedback as soon as possible.

Thank you for your patience, and once again, we apologize for the delay. 

TM
Tebogo M's update21 Oct 2024, 15:30
Reviewer Update
I will only believe that once it's done, I have been taken from Pilar to post.
At this post I don't have faith in the organization
TM
Tebogo M's update31 Oct 2024, 05:58
Reviewer Update
So today it's the 31st two weeks after I have submitted my claim with you guys still no feedback, you taking me from Pilar to post.

Are you ever going to pay my claim or shoukd I just forget about it, it's like am asking for a favor... This is my money am claim not borrowing money or askingyou to do something ******* here
NBC Holdings Pty Ltd
NBC Holdings Pty Ltd's reply06 Nov 2024, 14:21
Official
Good day Mr Motswari,

As per our records, we have requested your updated tax number as the one received was rejected by SARS. kindly send to our team for claim to be processed.

for further communication please use our contact centre on ***

regards,

NBC Holdings
NBC Holdings Pty Ltd
NBC Holdings Pty Ltd's reply19 Dec 2024, 11:36
Official
Good day Tebogo,

Please note the claim was paid out on 04/12/2024, into the nominated account. Kindly note that this complaint will be marked as resolved in our records. Thank you for your patience in this matter. 

regards,

Lebogang Dioka