My husband was ******

My husband was called by the data factory last year October telling him he has unclaimed benefits,so they send him the claim form and he fills it in and submitted it so they send and email that they received his claim form so he must contact them after 3 months yes he did that only to find that his claims are now with the nbc so he called the nbc they tell him the money will be paid out soon.... he was so happy he worked for 7 years at Toyota only to be paid R580 today, so im suprised how can a person who worked 7 full years get only 580 rands something is not adding up