Lazy staff

It has bees so many months now that im waiting on my provident fund from this place their staff is lazy every month they mail ask for my id nr nothing after that happens i wish there was a court system to get our monies due to is from places like this im so fed up im unemployed im struggling to find a job after being retrenched employ people who are willing to work like me ill get all your work done thats how desperate i am your staff are *********** lazy and probably sleeping on the job as well