*********** staff

My mother passed away in May 2017 and application was submitted in June 2017 when you phone them for follow up they were promising to come back to you. On the 5th October 2020 I went to their Durban branch the bad attitude I recieved from the guy by the name of Radesh, he was so unprofessional. He told me that I have to follow up with Rise and gave me the incorrect number to contact for follow up. When i contacted Rise they told me I have to contact NBC because they just took over in July this year. It's been 3 years now and the case is not resolved and they seem not taking their work serious and they don't care about their clients, they are *********** you can't keep a case for more than three years and there are no errors on the application since they did not reject it. I feel sorry for those people who are contributing to this fund.