Incompetence at its highest

Absolutely ridiculous company who deserve to have their FSP status revoked! Disgusting customer service, I've spent to date hundreds of Rands on airtime trying to Get an answer, when you are able get through, everyone who is able to give you an answer is always in a meeting.

Michelle Petersen is apparently the only person, at an entire company who is able to see the status of my claim, but Michelle is either on lunch or in 'back to back meetings' and will call back, which never happens.

Not a single person working at this place can give any details for the fund adjudicator so that I can lodge a complaint, how? How are you deemed competent to deal with peoples retirement money and medical schemes when you cannot even provide updates on the simplest of queries.

If you are a company, or an individual, I would not recommend using NBC for anything, as the staff have 0 empathy and are quite frankly ***********.