KS
Kenpolegal S
1 reviews | Active since Mar 2024
18 Dec 2025, 13:10
DELAY PAYMENT OF RETIREMENT BENEFITS
Claim has been delayed since October 2024 while other employees who claimed after me got their money. Every time I call since August 2025, I am told that they are waiting for SARS and I should be paid within days but nothing until today.
Helpful (0)
Replies (3)0
Replies (3)
NBC Holdings Pty Ltd's replyOfficial
07 Jan 2026, 12:20Good day Kenpolegal,
Please note your complaint has been escalated to Anele Sambo, the lady dealing with your claim. Please expect a call from her with regards to your claim.
Regards,
Lebogang
Please note your complaint has been escalated to Anele Sambo, the lady dealing with your claim. Please expect a call from her with regards to your claim.
Regards,
Lebogang
NBC Holdings Pty Ltd's reply07 Jan 2026, 12:20
Official
Good day Kenpolegal,
Please note your complaint has been escalated to Anele Sambo, the lady dealing with your claim. Please expect a call from her with regards to your claim.
Regards,
Lebogang
Please note your complaint has been escalated to Anele Sambo, the lady dealing with your claim. Please expect a call from her with regards to your claim.
Regards,
Lebogang
NBC Holdings Pty Ltd's replyOfficial
09 Jan 2026, 14:57Good day Kenpoloegal,
Our administrative team has confirmed that they have contacted you on the progress of your claim. I can further confirm that your claim has been processed is currently waiting for payment approval which should be finalised by mid next week.
Regards,
Lebogang
Our administrative team has confirmed that they have contacted you on the progress of your claim. I can further confirm that your claim has been processed is currently waiting for payment approval which should be finalised by mid next week.
Regards,
Lebogang
NBC Holdings Pty Ltd's reply09 Jan 2026, 14:57
Official
Good day Kenpoloegal,
Our administrative team has confirmed that they have contacted you on the progress of your claim. I can further confirm that your claim has been processed is currently waiting for payment approval which should be finalised by mid next week.
Regards,
Lebogang
Our administrative team has confirmed that they have contacted you on the progress of your claim. I can further confirm that your claim has been processed is currently waiting for payment approval which should be finalised by mid next week.
Regards,
Lebogang
NBC Holdings Pty Ltd's replyOfficial
26 Jan 2026, 12:52Good day Kenpolegal,
We have not recieved a response from you, kindly note we will mark this complaint as resolved. Please send us an email or contact us on our call centre for any other assistance.
Regards,
Lebogang
We have not recieved a response from you, kindly note we will mark this complaint as resolved. Please send us an email or contact us on our call centre for any other assistance.
Regards,
Lebogang
NBC Holdings Pty Ltd's reply26 Jan 2026, 12:52
Official
Good day Kenpolegal,
We have not recieved a response from you, kindly note we will mark this complaint as resolved. Please send us an email or contact us on our call centre for any other assistance.
Regards,
Lebogang
We have not recieved a response from you, kindly note we will mark this complaint as resolved. Please send us an email or contact us on our call centre for any other assistance.
Regards,
Lebogang