COMPLETE LACK OF COMMUNICATION SKILLS !!!!!!!!!!!!!!!

PATHETIC SERVICE. I AM ASSISTING A COLLEAGUE - WHO IN TURN WAS ASSISTING HIS FATHER - IN SUBMITTING A CLAIM FORM TO NBC, WHICH WAS DONE IN NOVEMBER 2020. HE WAS TOLD THE AMOUNT WOULD BE PAID TO HIS FATHER WITHIN 6 TO 12 WEEKS. IT IS NOW JULY 2021 AND STILL NOTHING PAID TO HIS FATHER. WE MAILED NBC 2 DAYS AGO, REGARDING THIS ISSUE, AND TO DATE HAVE STILL NOT EVEN RECEIVED A REPLY BACK. LETS SEE IF THEY WILL HAVE THE COMMON COURTESY TO EVEN RESPOND TO THIS REVIEW.