VM
Vanessa M

1 reviews | Active since Aug 2023

16 Sept 2024, 15:53

Awful Service!

I would not recommend NBC Holdings to anyone. I have emailed in excess of 20 times as well as called many many times and no one gets back to you or bothers to give you any real information about their administration channels. All I want to know are the processes and time lines for claims and new members of our staff provident fund and no one calls me back. The reception just rings and rings. Awful, non existent service. The poor staff member waiting for their money has no answers!

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Replies (1)
NBC Holdings Pty Ltd
NBC Holdings Pty Ltd's reply17 Sept 2024, 09:55
Official
Dear Vanessa,

We sincerely apologize for the inconvenience and delays you’ve experienced. This is not the level of service we strive for. 

Kindly send us your contact details, and we will prioritize your request to provide the necessary information.


Best regards,
Lebo Nxumalo